Returns & Exchanges

At Modelle, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is always a hassle-free experience.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all labels are attached and the garment is in its original, unworn condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated courier service and keep your tracking number handy until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing